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[slide name=”1. Should I be at home while you clean the carpets?“]
It is up to you. If you wish to stay or go out it would not be a problem for us.
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[slide name=”2. How long would the dry period last?“]
Normally the carpets have to be dry within 60 minutes of the cleaning. An exception is the wool carpet, it takes longer, up to 4 hours.
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[slide name=”3. Do you clean all the fabrics?“]
No, we don’t. Seagrass, sisal, coir, and natural fibers are textures that we do not clean, because of their specifics.
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[slide name=”4. Should I pay a deposit to secure my booking?“]
Yes, you have to pay a deposit in order to secure the booking. The rest must be paid cash on the day directly to the cleaner.
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[slide name=”5. Do you have a minimum charge per visit?“]
Yes, we do. The minimum is £100 + VAT per visit.
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[slide name=”6. Can I book a service outside your office working hours?“]
Yes, you can. Our office working hours are from 8 am to 7 pm, but we can send cleaners from very early in the morning to very late in the evening.
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[slide name=”7. What kinds of carpets can you clean?“]
Almost all kinds of carpets except seagrass, sisal, coir, and natural fibers.
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[slide name=”8. Should the rugs be sent out for cleaning?“]
No, we can clean all your rugs right in your home.
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[slide name=”9. Will I have to provide any materials and equipment for this service?“]
No, we will provide all that.
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